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Starlight AI
AI POWERED LEAD CONVERSION RECEPTIONIST SOLUTIONS FOR PERSONAL INJURY LAW FIRMS
NEVER MISS
ANOTHER
CLIENT CALL
CASL-compliant after-hours and overflow intake for personal injury law firms. It answers every call in seconds, qualifies the injury claim, runs a conflict check, and books the callback.
Canadian-hosted PIPEDA aligned CASL consent vault
THE PROBLEM
Missed Calls
Are Missed
Revenue.
Every unanswered call is a potential client walking straight to your competitors. Law firms lose thousands in revenue every month because the phone went unanswered.
Law firms answer only 40% of calls from prospective clients and miss 60%+ after hours.
~80% of callers who reach voicemail hang up without leaving a message.
62–78% of clients hire the first lawyer they actually speak with.
WHAT YOU GET
Everything Your
Practice Needs.
01
24/7 After-Hours & Overflow Intake
We pick up after hours and when your intake team can't answer within ten seconds so leads you already paid to acquire don't fall through. Your intake supervisor still owns the relationship. We just handle the calls they can't physically take.
02
Full PI Intake (Not a Form)
Accident date and location. Injury type and current treatment. Fault attribution. Insurance carrier(s). Witness and police report status. Prior representation. The same intake your specialists run with empathy first, qualification second.
03
Appointment Booking with Conflict + SOL Pre-Screen
Every call checked against your existing client list for conflicts. Statute of limitations pre-screened by state and tort type. Disqualified cases logged with reason and qualified leads scheduled directly into your case management system for the next business day.
04
CASL Consent Vault
Every verbal consent captured as audio, transcript, timestamp, prompt version, and caller phone — hash-chained and tamper-evident. Discovery-ready export in one click. No outbound text leaves the system without a matching verified consent record. Available as a standalone line item for firms already running an answering service.
05
Case Management Write-Back
Native integrations with Filevine, Clio, Litify, CASEpeer, MyCase, and SmartAdvocate. Intake fields, audio, transcript, and consent records land in the right matter automatically. Your intake supervisor reviews, she doesn't re-key.
06
Per-Firm Configuration
Your intake script, your disqualifier rules, your states, your office hours, your brand voice. Staged updates with managing-partner sign-off and one-click rollback. Not a template, your intake, automated.
The Process
Live In 14
Business Days.
01
Provide Your Info
Share your business hours, practice areas, FAQ's and preferred tone. We gather everything needed to train your AI perfectly.
03
Train & Test
We train your AI on your specific practice, run sample calls, refine responses, and get your final approval before going live.
02
Calendar Setup
We connect your Filevine / Clio / Litify / CASEpeer (or whichever you use) and map every intake field to the right place in the matter record. Calendar gets wired to your next-business-day callback flow.
04
Go Live + 30 Days of Refinement
We start with after-hours only so your intake team can review every call the next morning. We monitor 24/7 and refine the script as edge cases surface. After 30 days, you decide whether to extend to business-hours overflow.
Get In Touch
Ready to Transform Your Practice
Phone
647-809-7077
Support Hour
Mon - Fri, 9am - 6pm
Response Time
24 hours
Contact Us
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